Guide your customers every step of the way

faq

Q: Do I need to create my own questions or question flow?
A: No, you don’t have to! Our solution is ready-made and plug-and-play. The entire guidance flow is crafted based on extensive customer research, with unbiased and independent questions designed from the customer’s perspective.
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Q: How are products paired with the guided selling tool?
A: We ensure a seamless integration from managing product data to pairing your inventory with the questions. Where needed, we enhance product data to make it clear and customer-friendly. All you need to do is provide your product feed – we’ll take care of the rest.

‍Q: Will the guided selling tool affect page speed or SEO?
A: Whether you choose an iFrame integration or a custom server-side solution, we ensure your e-shop remains fast, search engine friendly, and user-friendly. Plus, we’re always optimizing and consulting with experts to stay ahead of industry standards. Want to learn more? Check out our blog post.

‍Q: Can I customize the tool to match my website?
A: We understand the importance of visual consistency for customer experience. You can easily customize the look and feel of the tool to ensure it blends seamlessly with your Product Listing Page and feels like a native part of your website.

‍Q: Where should I place the guided selling tool?
A: For optimal performance, we recommend placing the tool directly on your Product Listing Page. This way, it can guide customers from the start, preventing them from feeling overwhelmed by too many options. Want to learn more? Dive deeper into the blog post.