Looking for the best solution for guided selling or product data enrichment? Explore the key differences between Outfindo and Frontnow to make the best decision for your business.
Both Outfindo and Frontnow offer plug-and-play guided selling solutions with built-in product data enrichment. However, their approaches to customer guidance are fundamentally different.
Outfindo provides a fully managed, end-to-end solution.
Frontnow takes a chatbot-like approach, using its AI-driven advisor to answer customer queries.
Outfindo offers a free trial for businesses, while Frontnow requires at least a 12-month contract and an upfront setup fee.
Outfindo provides transparent, publicly available pricing, while Frontnow primarily targets enterprise clients with tailored pricing.
Outfindo provides a structured guidance flow, leading customers to the right product through a few quick, targeted questions – ensuring a seamless experience that connects them with the best match in minutes.
Frontnow takes a chatbot-like approach, using its AI-driven advisor to answer customer queries. Instead of guiding users through a defined journey, it tailors suggestions based on customer input and ongoing interactions.
Outfindo offers a free trial, allowing businesses to test the platform before committing. Frontnow requires at least a 12-month contract and an upfront setup fee, meaning significant investment before experiencing its benefits.
Outfindo offers a transparent pricing model with publicly available plans that suit businesses of all sizes. Excentos does not provide public pricing, with costs varying based on the features and capabilities of their guided selling tools. This means that pricing depends on the specific setup and customization needs.
Frontnow does not provide public pricing, and there’s little information on how their costs are structured. Outfindo, on the other hand, offers a transparent, predictable pricing model based on the number of SKUs, domains, and product segments, catering to businesses of all sizes. With Outfindo, you get a top-tier guided selling solution with clear pricing and no hidden costs or trade-offs.
99
€/month
All you need for one category
599
€/month
Essential, plus advanced tools:
Talk to us
Ultimate customization & support:
99
€/month
All you need for one category
599
€/month
Essential, plus advanced tools:
Talk to us
Ultimate customization & support:
Feature-by-Feature Comparison
Outfindo
Frontnow
Features
Ready-made guide
Yes
No
Sourcing and structuring product data
Yes
No
Adaptive Guidance That Optimizes Over Time
No
No
Show directly on the product listing pages
Yes
No (Pop-up widget)
Explain the impact of choices (Provide insights into why each product is recommended)
Yes
No
Show results transparently (Displays recommendation logic clearly to users)
Yes
No
Embed technology
iFrame
API
Condition logic
No
No
Skip question
Yes
No
Customize colors and fonts
Yes
Yes
Select multiple answers
Yes
Yes
Standardizing Product Data
Yes
No
Multi-language support
Yes
Yes
Support expert answer entry
Yes
Yes
Outfindo and Frontnow aim to enhance the customer experience, but their approaches to guided selling are different.
Frontnow’s chatbot-style solution has several limitations. Customers need to know exactly what to ask, which can lead to confusion. There’s also a lack of transparency, as customers don’t know why a product is the best choice. The system doesn’t show a range of product options or integrate with product list pages. While it can answer various questions, even unrelated ones like recipes, it doesn’t always provide focused or relevant guidance.
Outfindo Product Guide has a clear and straightforward goal: to guide customers to products that truly match their needs seamlessly. Through a series of simple, predefined questions based on deep customer behavior analysis, Outfindo narrows down product options directly on the PLPs. Customers can see how their choices influence product recommendations in real-time, offering them a transparent and streamlined experience without any guesswork.
Choosing the right guided selling solution matters. Outfindo is best suited for businesses who want:
Just upload your product feed, and our AI agent instantly aligns your products to your customers' needs. You'll have a solution ready to deliver personalized shopping experiences within minutes.
We handle it all – from matching your products with insightful questions based on customer data, to ensuring every customer interaction effortlessly leads to the ideal choice.
Outfindo is intuitive, quick to set up, and completely hassle-free. Try the free trial and see firsthand how seamlessly it improves your customers' shopping journey.
Creating a seamless guided shopping experience means deeply understanding your customers and combining that insight with comprehensive product knowledge. Outfindo brings these two critical elements together, transforming them into intuitive solutions that effortlessly guide your customers every step of the way. How exactly do we achieve this?
An optimized research-driven guidance flow. Beacon dives into customer insights, uncovering patterns in decision-making processes across any product category, crafting a guidance flow that will optimize the customer journey from inquiry to purchase.
Automated customer behaviour analysis
Key topics, insights and needs
The right question for guidance
Forget managing product data manually! Diver, guided by Beacon, plunges into deep data depths, pulling out product specs in real time—straight from the manufacturers—and giving them a nice polish. That means your product descriptions are always up to date, enhanced, and human. All that time you sunk copy-pasting can now be used to help your customers make informed decisions. Your customers will thank you.
Automated product identification
Autonomous manufactured data gathering
AI enhanced product data
