Choosing the right solution for guided selling and product data enrichment? Discover how Outfindo and Crobox stack up in key areas.
Both Outfindo and Crobox offer plug-and-play guided selling solutions with built-in product data enrichment. However, their approaches to customer guidance are fundamentally different. These differences highlight the distinct approaches both platforms take in e-commerce personalization solutions. The right choice depends on whether a business prefers a fully managed, ready-to-use solution or a more DIY, hands-on setup.
Crobox requires businesses to manage their own product data, while Outfindo provides a fully managed, end-to-end solution.
Outfindo provides a ready-made conversation flow based on customer behavior, while Crobox requires businesses to build their own guided selling experience.
Outfindo offers a free trial for businesses, while Crobox upfront investment in time, effort, and money.
Outfindo provides transparent, publicly available pricing, while Crobox plans vary based on monthly engagement, the number of impressions, and the inclusion of analytics and AI features.
With Crobox, businesses can use an app to enrich their product data, but they are responsible for managing data sources and creating detailed filtering and ranking rules. In contrast, Outfindo offers a fully managed, end-to-end solution that prepares enriched and standardized product data from start to finish.
Outfindo offers a fully developed conversation flow based on customer behavior analysis, making implementation seamless. Crobox requires businesses to build their own guided selling experience, providing only the app to create a custom product advisor.
Outfindo offers a free trial, letting businesses test the platform before committing. Crobox requires upfront investment in time, effort, and money, with no way to assess the benefits upfront.
Outfindo offers a transparent pricing model with publicly available plans that suit businesses of all sizes. Crobox does not provide public pricing. Their plans vary based on monthly engagement, the number of impressions, and the inclusion of analytics and AI features, making it difficult to estimate costs ahead of time.
Outfindo offers a free trial, allowing you to experience the complete solution with no commitment or upfront investment, thanks to its ready-made guidance flow based on extensive customer research. With Crobox, you must build your product advisor from scratch, with unclear pricing and no way of knowing which features or plans you’ll need, making it difficult to predict costs.
99
€/month
All you need for one category
599
€/month
Essential, plus advanced tools:
Talk to us
Ultimate customization & support:
99
€/month
All you need for one category
599
€/month
Essential, plus advanced tools:
Talk to us
Ultimate customization & support:
Feature-by-Feature Comparison
Outfindo
Crobox
Features
Ready-made guide
Yes
No (up to client)
Sourcing and structuring product data
Yes
No (up to client)
Adaptive Guidance That Optimizes Over Time
No
No
Show directly on the product listing pages
Yes
Yes
Explain the impact of choices (Provide insights into why each product is recommended)
Yes
No
Show results transparently (Displays recommendation logic clearly to users)
Yes
No
Navigation to price level
Yes
No
Embed technology
iFrame
JS app
Condition logic
Yes
Yes
Skip question
Yes
No
Customize colors and fonts
Yes
Yes
Select multiple answers
Yes
Yes
Standardizing Product Data
Yes
No (up to client)
Multi-language support
Yes
Yes
Support expert answer entry
Yes
No
Outfindo and Crobox aim to enhance the customer experience, but their approaches to guided selling are different.
Crobox requires businesses to create their own guidance flow, meaning you must fully understand your customers and conduct extensive research. While the platform offers an intuitive interface and appealing designs, the resulting product advisor often relies on shallow questions, making it difficult to recommend the best product match. Similarly, for data enrichment, Crobox provides an interface to clean, standardize, and enrich product data. However, the heavy lifting of data management is still up to you, requiring significant effort and oversight.
Outfindo offers a seamless, ready-made guidance flow that uses customer behavior analysis to guide shoppers to the right product with just a few simple questions.For data enrichment, Outfindo automates the process with proprietary AI agents. All you have to do is provide your product feed, and Outfindo will deliver clean, standardized, and enriched data without any hassle.
Choosing the right guided selling solution matters. Outfindo is best suited for businesses who want:
Just upload your product feed, and our AI agent instantly aligns your products to your customers' needs. You'll have a solution ready to deliver personalized shopping experiences within minutes.
We handle it all – from matching your products with insightful questions based on customer data, to ensuring every customer interaction effortlessly leads to the ideal choice.
Outfindo is intuitive, quick to set up, and completely hassle-free. Try the free trial and see firsthand how seamlessly it improves your customers' shopping journey.
Creating a seamless guided shopping experience means deeply understanding your customers and combining that insight with comprehensive product knowledge. Outfindo brings these two critical elements together, transforming them into intuitive solutions that effortlessly guide your customers every step of the way. How exactly do we achieve this?
An optimized research-driven guidance flow. Beacon dives into customer insights, uncovering patterns in decision-making processes across any product category, crafting a guidance flow that will optimize the customer journey from inquiry to purchase.
Automated customer behaviour analysis
Key topics, insights and needs
The right question for guidance
Forget managing product data manually! Diver, guided by Beacon, plunges into deep data depths, pulling out product specs in real time—straight from the manufacturers—and giving them a nice polish. That means your product descriptions are always up to date, enhanced, and human. All that time you sunk copy-pasting can now be used to help your customers make informed decisions. Your customers will thank you.
Automated product identification
Autonomous manufactured data gathering
AI enhanced product data